Terms and Conditions

Welcome to Aquazivo. By accessing our website or using our products and services, you agree to the following Terms and Conditions.

Use of Services

Aquazivo provides professional Water Purifier Service, RO Plant Service, and Water Softener Service, including installation, repair, maintenance, and AMC solutions. All services are subject to availability, service area coverage, and technician scheduling. Service timelines and availability may vary depending on the nature of the service and customer requirements.

Bookings and Appointments

  • Service requests submitted through our website or contact channels are confirmed based on availability.
  • Customers are responsible for providing accurate information (address, contact details, system information) to ensure timely service.
  • Rescheduling or cancellation requests should be made in advance; late cancellations may be subject to a service visit charge.

Pricing and Payments

  • Prices for products and services are as communicated at the time of booking or purchase.
  • Payment terms will be shared prior to service completion or product delivery.
  • Aquazivo reserves the right to revise pricing without prior notice.

AMC (Annual Maintenance Contract) Terms

  • AMC plans cover scheduled maintenance visits and support as outlined in the specific plan purchased.
  • AMC does not cover damage due to misuse, external factors, or unauthorized repairs by third parties.
  • Renewal terms will be communicated before contract expiry.

Warranty and Liability

  • Products are covered under manufacturer warranty terms, where applicable.
  • Aquazivo is not liable for damages resulting from improper use, unauthorized repairs, or failure to follow maintenance guidelines.

Intellectual Property

All content on this website, including text, images, and logos, is the property of Aquazivo and may not be used without prior written permission.

Limitation of Liability

Aquazivo shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services implies acceptance of the updated terms.

Contact Us

For questions regarding these Terms and Conditions, contact us